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Terms & Conditions

1. Introduction

1.1 These Terms and Conditions govern your use of our laundry services and website. By using our services or website, you agree to be bound by these Terms and Conditions.

1.2 We reserve the right to modify these Terms and Conditions at any time without prior notice. Your continued use of our services or website after any changes will be deemed acceptance of the updated Terms and Conditions.

2. Definitions

2.1 "We" or "Us" refers to Lavador, the provider of laundry services.

2.2 "You" or "Customer" refers to the individual or entity using our services or website.

2.3 "Services" refers to the laundry services provided by us, including but not limited to washing, drying, ironing, and dry cleaning.

3. Service Usage

3.1 You agree to use our services for personal or business purposes only and not for any unlawful or unauthorized purpose.

3.2 You are responsible for ensuring that the items you bring for laundry are suitable for the services you have requested.

3.3 We are not liable for any damage to items that are not suitable for our services or that are damaged prior to our processing.

4. Payment Terms

4.1 Our prices and payment terms are available on our website or upon request.

4.2 Payment is due at the time of service unless otherwise agreed upon in writing.

4.3 We accept the following payment methods, e.g., cash, credit cards, online payments.

4.4 Late payments may incur additional charges as specified on our website or communicated to you.

5. Cancellation and Refund Policy

5.1 You may cancel or modify your service request by contacting us via WhatsApp before the scheduled service time.

5.2 Refunds will be processed according to our refund policy, which is available on our website.

5.3 We reserve the right to charge for services already rendered or for any costs incurred in processing your cancellation.

6. Liability and Damages

6.1 We are not responsible for loss or damage to items that are not caused by our negligence.

6.2 Our liability for damages is limited to the value of the service provided or the cost of replacing or repairing the damaged item, whichever is less.

6.3 We are not liable for any indirect or consequential damages.

7. Confidentiality and Data Protection

7.1 We are committed to protecting your personal data in accordance with our Privacy Policy, available on our website.

7.2 By using our services, you consent to our collection, storage, and processing of your personal data as described in our Privacy Policy

8. Intellectual Property

8.1 All content on our website, including text, images, and logos, is the property of Lavador or its licensors and is protected by intellectual property laws.

8.2 You are not permitted to reproduce, distribute, or modify any content from our website without our prior written consent.

9. Governing Law

9.1 These Terms and Conditions are governed by and construed in accordance with the laws of Maharashtra state government.

9.2 Any disputes arising out of or in connection with these Terms and Conditions will be resolved through applicable laws.

10. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at support@lavador.in

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